Refund policy

Returns & Refunds

Due to the perishable nature of our products, we cannot accept returns.

• Damaged Orders: If your cookies arrive damaged or the box is crushed, please take a photo and email us at [Insert Your Email] within 24 hours of delivery. We will make it right.

• Shipping Delays: Once a package leaves our kitchen, it is in the hands of UPS. While we cannot control carrier delays, please reach out if your package is significantly delayed so we can assist.